Products that feature your club logo, or personalisation (names/numbers/initials) are decorated to order, rendering them non-returnable and cannot be refunded except in the case of manufacturing error or faulty goods. In exceptional circumstances, some products can be exchanged due to sizing issues. However, exchanged sizes are not guaranteed until the following collection date and any exchanged garments must be in their original condition, with all labels, bag and tags intact.

*Notification of an issue/fault/shortfall with an order must be made in writing to us within 7 days of the collection day from the Club. The goods must be returned in unused condition in their original packaging, including all attached labels and swing tags, and the cost of any subsequent loss, damage or reduction in value of the goods thereafter will be borne by the customer. For your protection we recommend that you use a recorded delivery or courier service with adequate insurance cover as we cannot be held responsible for goods not received.

The standard warranty for garments manufactured by Vaquita is six months.